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JOHN ITAMURA
Mr. John Itamura has a quarter of a century of experience in the market
research industry. His area of expertise is in the management of field
operations. He is also responsible for overseeing the company operations,
as well as for all hiring and training. Over the span of over 20 years, Mr.
Itamura has managed hundreds of projects utilizing different methodologies
such as telephone, intercepts, door-to-door, mail and web surveys. He
has managed projects on the U.S. mainland and in Japan. Mr. Itamura is a
graduate of the University of Hawai`i at Manoa with a B.B.A. in
Management.
KRISTIN HARTLEY
Ms. Kristin Hartley has been in the market research industry in various
capacities for twenty years. Ms. Hartley has been a field director and
data processing director at different market research companies in Hawaii.
Ms. Hartley is proficient in SPSSWIN and SAS --- two social sciences
statistical-based packages as well as Sawtooth's Ci3 software,
a CATI program. Ms. Hartley received her B.A. degree from the
University of Hawai`i at Manoa.
KRISTI KIRTON
Ms. Kristi Kirton has been involved with market research for over
fifteen years. Her background is in editing and coding of surveys,
keypunching of data from surveys, compiling data, processing data
using SPSS (Statistical Program for Social Sciences) and programming
CATI surveys in both ACS Query and Sawtooth Ci3 CATI software. Ms.
Kirton has worked at different market research companies in Hawaii.
HEIDI KIM
Ms. Heidi Kim currently consults for companies as a valued analyst with
over fifteen years of experience in the fields of marketing research,
advertising, and direct marketing. She holds a broad range of project
experience and has serviced clients across many industries in Hawaii
and the mainland U.S. Her analytical skills provide companies with
enhanced capabilities in feasibility studies, strategic development
research, communications testing, and advertising ROI analysis.
Ms. Kim is a cum laude graduate from Santa Clara University’s Leavey
School of Business. She holds a B.S. in Commerce with an emphasis
in Marketing.
VIOLET MEDEIROS
Ms. Violet Medeiros has over 35 years of financial and retail management
experience, focusing on customer service. Her mystery shopping
experience provides her the necessary skills to manage mystery shopping
projects for FAQ Hawaii . She values mystery shopping because it helps
provides businesses with the development, as well as permanence, of
quality customer service. She has been a mystery shopper since 2004
and is an MSPA (Mystery Shopping Providers Association) Gold Certified
shopper.
DR. JEFFREY SMITH, PhD---ASSOCIATE
Dr. Jeffrey Smith has been directing marketing and survey research in
Hawaii since 1973. His areas of expertise include survey sampling,
questionnaire design, tabulation analysis, and multivariate analysis. He
earned his masters and doctoral degrees in political science from the
University of Hawaii, focusing on statistics and methodology. Dr. Smith's
areas of expertise include market research, survey research, survey
sampling, questionnaire design, tabulation and multivariate analysis,
political research, social and economic analysis, government programs
evaluation, and information systems design. He has conducted and
directed an extensive series of market research projects in such areas
as market feasibility; consumer behavior and attitudes; travel research;
image studies; public opinion research; real estate development and
condominium studies; media research; store audits and distribution
observations; and product testing. Dr. Smith has been a partner and
research director of Hawaii's largest market research firm. He has also
served in government as a consultant as well as research director and
analyst of several government agencies.
JOHN KNOX, PhD---ASSOCIATE
Dr. John Knox has more than 30 years of experience in social,
economic, and community research — as a consultant, a survey
researcher, an academician, and a community facilitator. Much of his
work has involved public policy research and/or issues related to
economic and land use development, although his recent practice
has also focused strongly on community indicators and program
evaluation. He also has substantial expertise in other land use
issues ... public policy planning and program evaluation ... market
research and feasibility analyses ... and community input to planning
processes. He developed Hawai`i’s first full-service socio-economic
impact consultancy, “Community Resources, Inc.,” which was known
for excellence in both quantitative and qualitative aspects of its
research activities and for its working partnerships with community
groups facing major change and development. In early 1995, he sold
the name and assets of that company, and he now functions as a sole
practitioner (with the help of a network of associates as needed) under
the renamed corporate identity “John M. Knox & Associates, Inc.” He
has a Ph.D. in Psychology from the University of Hawai`i at Manoa,
an M.A. in Social Psychology, with Certificate in Planning Studies from
the University of Hawai`i at Manoa and a B.A. in Speech from the
University of Michigan.
FAQ Hawaii, Inc. Provides superior data collection services for clients doing business in Hawaii in a timely manner and at reasonable prices.
Quality data collection is the foundation of all successful research projects. Our interviewers are well-versed in the languages and nuances of
a multi-ethnic and multi-cultural Hawaii. FAQ Hawaii conducts telephone interviews in all 50 U.S. states plus Guam from its own CATI-
equipped call center. FAQ Hawaii also offers the following data collection services: intercept surveys, executive-level interviews, mystery
shops, web-based surveys and focus group recruiting among Hawaii residents and visitors to Hawaii from the U.S. mainland and Asia.
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Hawaii political surveys. Hawaii telephone surveys. Maui market research. Kauai market research. Hawaii political surveys.
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surveys Hawaii market research. Hawaii political surveys. Hawaii Online Surveys
Mr. John Itamura has a quarter of a century of experience in the market
research industry. His area of expertise is in the management of field
operations. He is also responsible for overseeing the company operations,
as well as for all hiring and training. Over the span of over 20 years, Mr.
Itamura has managed hundreds of projects utilizing different methodologies
such as telephone, intercepts, door-to-door, mail and web surveys. He
has managed projects on the U.S. mainland and in Japan. Mr. Itamura is a
graduate of the University of Hawai`i at Manoa with a B.B.A. in
Management.
KRISTIN HARTLEY
Ms. Kristin Hartley has been in the market research industry in various
capacities for twenty years. Ms. Hartley has been a field director and
data processing director at different market research companies in Hawaii.
Ms. Hartley is proficient in SPSSWIN and SAS --- two social sciences
statistical-based packages as well as Sawtooth's Ci3 software,
a CATI program. Ms. Hartley received her B.A. degree from the
University of Hawai`i at Manoa.
KRISTI KIRTON
Ms. Kristi Kirton has been involved with market research for over
fifteen years. Her background is in editing and coding of surveys,
keypunching of data from surveys, compiling data, processing data
using SPSS (Statistical Program for Social Sciences) and programming
CATI surveys in both ACS Query and Sawtooth Ci3 CATI software. Ms.
Kirton has worked at different market research companies in Hawaii.
HEIDI KIM
Ms. Heidi Kim currently consults for companies as a valued analyst with
over fifteen years of experience in the fields of marketing research,
advertising, and direct marketing. She holds a broad range of project
experience and has serviced clients across many industries in Hawaii
and the mainland U.S. Her analytical skills provide companies with
enhanced capabilities in feasibility studies, strategic development
research, communications testing, and advertising ROI analysis.
Ms. Kim is a cum laude graduate from Santa Clara University’s Leavey
School of Business. She holds a B.S. in Commerce with an emphasis
in Marketing.
VIOLET MEDEIROS
Ms. Violet Medeiros has over 35 years of financial and retail management
experience, focusing on customer service. Her mystery shopping
experience provides her the necessary skills to manage mystery shopping
projects for FAQ Hawaii . She values mystery shopping because it helps
provides businesses with the development, as well as permanence, of
quality customer service. She has been a mystery shopper since 2004
and is an MSPA (Mystery Shopping Providers Association) Gold Certified
shopper.
DR. JEFFREY SMITH, PhD---ASSOCIATE
Dr. Jeffrey Smith has been directing marketing and survey research in
Hawaii since 1973. His areas of expertise include survey sampling,
questionnaire design, tabulation analysis, and multivariate analysis. He
earned his masters and doctoral degrees in political science from the
University of Hawaii, focusing on statistics and methodology. Dr. Smith's
areas of expertise include market research, survey research, survey
sampling, questionnaire design, tabulation and multivariate analysis,
political research, social and economic analysis, government programs
evaluation, and information systems design. He has conducted and
directed an extensive series of market research projects in such areas
as market feasibility; consumer behavior and attitudes; travel research;
image studies; public opinion research; real estate development and
condominium studies; media research; store audits and distribution
observations; and product testing. Dr. Smith has been a partner and
research director of Hawaii's largest market research firm. He has also
served in government as a consultant as well as research director and
analyst of several government agencies.
JOHN KNOX, PhD---ASSOCIATE
Dr. John Knox has more than 30 years of experience in social,
economic, and community research — as a consultant, a survey
researcher, an academician, and a community facilitator. Much of his
work has involved public policy research and/or issues related to
economic and land use development, although his recent practice
has also focused strongly on community indicators and program
evaluation. He also has substantial expertise in other land use
issues ... public policy planning and program evaluation ... market
research and feasibility analyses ... and community input to planning
processes. He developed Hawai`i’s first full-service socio-economic
impact consultancy, “Community Resources, Inc.,” which was known
for excellence in both quantitative and qualitative aspects of its
research activities and for its working partnerships with community
groups facing major change and development. In early 1995, he sold
the name and assets of that company, and he now functions as a sole
practitioner (with the help of a network of associates as needed) under
the renamed corporate identity “John M. Knox & Associates, Inc.” He
has a Ph.D. in Psychology from the University of Hawai`i at Manoa,
an M.A. in Social Psychology, with Certificate in Planning Studies from
the University of Hawai`i at Manoa and a B.A. in Speech from the
University of Michigan.
FAQ Hawaii, Inc. Provides superior data collection services for clients doing business in Hawaii in a timely manner and at reasonable prices.
Quality data collection is the foundation of all successful research projects. Our interviewers are well-versed in the languages and nuances of
a multi-ethnic and multi-cultural Hawaii. FAQ Hawaii conducts telephone interviews in all 50 U.S. states plus Guam from its own CATI-
equipped call center. FAQ Hawaii also offers the following data collection services: intercept surveys, executive-level interviews, mystery
shops, web-based surveys and focus group recruiting among Hawaii residents and visitors to Hawaii from the U.S. mainland and Asia.
Hawaii market research companies. Hawaii market research firms. Hawaii market research. Hawaii mystery shops. Hawaii focus groups.
Hawaii political surveys. Hawaii telephone surveys. Maui market research. Kauai market research. Hawaii political surveys.
State of hawaii state of hawaii web site Hawaii focus groups Hawaii market research Hawaii market research companies - marketing
research consultant Hawaii marketing research Hawaii mystery shopping - mystery shopping in Hawaii Hawaii mystery shops - mystery
shops Hawaii political surveys Hawaii surveys Hawaii telephone surveys Japanese surveys Hawaii - market research technology Kauai
market research Maui market research focus groups Hawaii - market research focus group market research Hawaii market research
companies in Hawaii - top market research companies marketing research Hawaii political polls Hawaii political surveys Hawaii telephone
surveys Hawaii market research. Hawaii political surveys. Hawaii Online Surveys
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| FAQ HAWAII, INC. |