FAQ HAWAII INC
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SELECTED CLIENTS (in alphabetical order)
AINA LEA
FAQ Hawaii contacted realtors on the island of Hawaii to notify them of a promotion for this
master-planned community.
ALOHA PETROLEUM
FAQ Hawaii implemented a customer relations program for new customers. Telephone
calls to businesses were made for direct mail campaign.
ALU LIKE
FAQ Hawaii recently conducted a web/mail survey and will be conducting focus groups for a
scholarship program for this non-profit Native Hawaiian organization.
AUDIENCE RESEARCH AND DEVELOPMENT
FAQ Hawaii recruited residents for focus groups. The groups utilized dial testing to analyze
perceptions of a leading Hawaii television station.
FAQ Hawaii completed telephone surveys among Alabama, Georgia, Hawaii, Oregon and
Washington residents about their television viewing habits for this Forth Worth, Texas-based
company specializing in television brands.
BANK OF HAWAII (BOH)
FAQ Hawaii assisted a major division of this financial institution with telephone calls to its
customers for a direct marketing campaign.
BARE ASSOCIATES INTERNATIONAL (BAI)
FAQ Hawaii currently conducts monthly mystery shops among various retail shops throughout
the state of Hawaii for this global firm.
BECKER COMMUNICATIONS
FAQ Hawaii conducted several customer contact campaigns for an international retail chain.
BRACCO DIAGNOSTICS INC.
FAQ Hawaii recruited radiologists from throughout the U.S. attending a convention at the
Waikiki Convention Center in Hawaii for an in-person survey testing an ad concept for a new
medical product to be placed in a medical journal for this Princeton, New Jersey firm.
DALLAS MARKETING GROUP (DMG)
FAQ Hawaii conducted telephone surveys among Hawaii residents about their visits to a
favorite major destination on the mainland for this Texas- based marketing company.
DEPARTMENT OF EDUCATION - SMALLER LEARNING COMMUNITIES
FAQ Hawaii completed over 3,000 telephone surveys among recent high school graduates
and their parents during the winter breaks of 2009, 2010, and 2011.
DOLE PLANTATION
FAQ Hawaii has conducted 400 intercept surveys among visitors to this attraction for 5 years
(2005-2009). The survey asked visitors questions relating to traffic and activities
at the attraction.
FABRIZIO, MCLAUGHLIN & ASSOCIATES, INC.
FAQ Hawaii recently conducted a statewide telephone survey among 700 Hawaii residents for
this Virginia-based international survey and strategic consulting firm.
FARNSWORTH GROUP
FAQ Hawaii conducted telephone surveys among both residents and businesses on three
islands for this Indiana-based marketing research firm.
FIRST HAWAIIAN BANK (FHB)
FAQ Hawaii currently assists Hawaii's largest bank with follow-up phone calls related to a
mail campaigns for several major divisions.
GEAR UP HAWAII
FAQ Hawaii has completed over 2,800 telephone surveys among graduating high school
seniors and parents from 2007-2010 for this federal program whose mission is to
significantly increase the number of low-income students who are prepared to enter and
succeed in post-secondary education. The State of Hawaii's GEAR UP program is a
consortium of partners that include the State of Hawaii Department of Education, the University
of Hawaii's ten-campus system and many community partners.
GENERAL GROWTH PROPERTIES (GGP)
FAQ Hawaii conducted intercept surveys among shoppers of Windward Mall on the island of
Oahu for this national owner and manager of over 200 regional malls.
FAQ Hawaii completed over 500 intercept surveys among shoppers at Pearlridge Mall for San
Diego-based market research firm, Berkey Research, who specializes in shopping center
research.
HAWAII PUBLIC HOUSING AUTHORITY (HPHA)
FAQ Hawaii conducted a statewide Needs Assessment and Gap Analysis for this state
housing agency. FAQ Hawaii conducted over 1,200 CAPI surveys among residents of public
housing sites throughout the state and a web survey among service providers for this major
study.
FAQ Hawaii conducted the homeless point-in-time count for the islands of Maui, Kauai and the
Big Island for 2007.
FAQ Hawaii conducted the 2003 PHDEP Annual Survey, a mail survey among residents of
various housing developments throughout the state of Hawaii on their attitudes about various
aspects of the housing developments.
HAWAII STATE DEPARTMENT OF HEALTH
FAQ Hawaii conducted a telephone survey among 200 parents of students who participated
in a school flu vaccination program.
HAWAIIAN TELCOM
FAQ Hawaii conducted a statewide telephone survey with over 3,000 customers for Hawaii's
largest telephone services provider.
HEALTHY MOTHERS HEALTHY BABIES HAWAII
FAQ Hawaii completed a study conducting in-depth interviews among the constituents of this
local nonprofit agency that is part of a national network of organizations and individuals
committed to improving Hawaii's maternal, child and family health, through collaborative
efforts in public education, advocacy, and collaboration.
HIGH TECHNOLOGY DEVELOPMENT CORPORATION (HTDC-STATE OF
HAWAII)
FAQ Hawaii compiled a comprehensive report on manufacturing companies using current
data from a variety of sources for this state agency that offers a wide variety of business
development programs and services to support Hawaii's growing technology industry.
ICF INTERNATIONAL
FAQ Hawaii was one of several Hawaii and mainland partners with this global professional
services firm that conducted the Hawaii Cruise Industry Study for the Hawaii Tourism Authority.
KAMEHAMEHA SCHOOLS STRATEGIC PLANNING & IMPLEMENTATION
(SPI/RESEARCH & EVALUATION)
FAQ Hawaii has completed or is in the process of completing the following projects for
Kamehameha Schools:
2012 Community-Based Early Childhood Education (CBECE) Survey (data processing);
2011-2012 Extension Education Services (EES) Data Entry Project (data processing, web
survey);
2009-2012 Na Opio Survey (data processing) for the past four years;
2009-2012 Ohana Survey for Public Education Support Division (data processing) for the past
four years;
2007-2012 Pauahi Keiki Scholars program (mail survey) for the past five years;
2012 Kipona Survey (among KS students in scholarship progam);
2011 Na Keiki Survey (data entry and data processing);
2010-2011 Literacy, Instruction and Support Division Student Survey (data processing);
2010 Hana Lima Survey (mail and online survey; focus groups);
2010 Student and Caregiver Survey for Office of Campus Strategies (data processing);
2008 GPA Rubric Analysis (Office of Vice President) (data analysis);
2008 Native Hawaiian Well-Being Hawaii Community Survey (telephone survey among over
5,000 households statewide);
2006 KS Preschool Year-End Family Survey (mail survey);
2006 Hawaiian Cultural Influences in Education Study (mixed-mode mail and web survey
among over 3,000 Native Hawaiian students and parents statewide);
2005-2006 K-Scholars Spring and Summer surveys (mixed mode internet and telephone
survey);
2005 Parent Cultural Practices and Beliefs Survey (data processing over 3,500 surveys);
2004 Hawaiian Community Survey (a statewide telephone survey among 1,925 Native
Hawaiian households collecting information about the educational and developmental
needs among Native Hawaiian children, families and communities)
KAUAI DEPARTMENT OF WATER
FAQ Hawaii completed over 1,300 telephone surveys among the customers of the Kauai
Department of Water of the county of Kauai.
KAUAI PLANNING AND ACTION ALLIANCE (KPAA)
FAQ Hawaii completed the third wave in 2011. FAQ Hawaii conducted the second wave 2008
of an island-wide telephone survey among Kauai residents for this non-profit membership
organization. The original wave survey was conducted in 2006.
KIYOMURA-ISHIMOTO ASSOCIATES (KI)
FAQ Hawaii conducted a telephone survey about family programs and services among
first generation Vietnamese of Santa Clara California for this San Francisco-based
marketing and consulting firm. The survey was translated in their native language and
called by interviewers fluent in Vietnamese and English.
LAPPERT'S HAWAII
FAQ Hawaii conducted monthly mystery shops for the past five years for this Kauai-based
firm's ice cream outlets.
MARKRICH RESEARCH
FAQ Hawaii conducted a statewide telephone survey among the farming and agricultural
community and food manufacturers regarding shipping concerns for this Hawaii-based
research consultancy and for the State of Hawaii Agribusiness Development Corporation.
MARSHALL MARKETING AND COMMUNICATIONS (MM&C)
FAQ Hawaii currently assists this Pennsylvania-based marketing firm with conducting
a yearly tracking telephone survey among residents of various counties in the states of
Georgia, Hawaii, Idaho, Indiana, Kentucky, Maine, Michigan, Nevada, New Mexico, New
Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Vermont,
Washington and Wisconsin.
MAUI LAND AND PINEAPPLE COMPANY (ML&P)
FAQ Hawaii conducted a county-wide survey among residents asking their opinions about
issues facing Maui County.
PACIFIC LIGHTNET (WAVECOM SOLUTIONS)
FAQ Hawaii completed mystery shops for this telecommunications services and products
company of Hawaii.
PROCTER AND GAMBLE (P&G)
FAQ Hawaii recruited Japanese-Americans in Hawaii for focus groups to test perceptions for a
new prescription medication that P&G was about to launch.
REVOLUSUN
FAQ Hawaii recently conducted follow-up phone calls to a mailer for this high-tech solar
energy company.
SOUTHWEST RESEARCH INSTITUTE (SWRI)
FAQ Hawaii currently collects samples from gas stations across the state of Hawaii for this
San Antonio Texas-based research organization.
STANFORD CARR DEVELOPMENT
FAQ Hawaii conducted a resident attitude survey among Kona residents about the Kona
Community Development Plan.
STARWOOD HOTELS
FAQ Hawaii processed the data of self-administered guest surveys among several Maui
properties of this highly respected international hotel chain.
SYNOVATE
For this global market research company, FAQ Hawaii conducted quarterly telephone surveys
among travelers living in Japan for their opinions on a specific aspect of their most recent trip
or upcoming travel for an international hotel chain.
SUBWAY
FAQ Hawaii recruited close to 200 customers at 2 Subway locations to taste a new sandwich
and complete a survey over the telephone about the sandwich.
UNIVERSITY OF HAWAII AT MANOA
FAQ Hawaii completed recruiting over 800 visitors and residents to complete a self-
administered CAPI survey about the ocean and the environment.
URBAN LAND INSTITUTE
FAQ Hawaii conducted a resident attitude telephone survey among 600 Oahu residents.
AINA LEA
FAQ Hawaii contacted realtors on the island of Hawaii to notify them of a promotion for this
master-planned community.
ALOHA PETROLEUM
FAQ Hawaii implemented a customer relations program for new customers. Telephone
calls to businesses were made for direct mail campaign.
ALU LIKE
FAQ Hawaii recently conducted a web/mail survey and will be conducting focus groups for a
scholarship program for this non-profit Native Hawaiian organization.
AUDIENCE RESEARCH AND DEVELOPMENT
FAQ Hawaii recruited residents for focus groups. The groups utilized dial testing to analyze
perceptions of a leading Hawaii television station.
FAQ Hawaii completed telephone surveys among Alabama, Georgia, Hawaii, Oregon and
Washington residents about their television viewing habits for this Forth Worth, Texas-based
company specializing in television brands.
BANK OF HAWAII (BOH)
FAQ Hawaii assisted a major division of this financial institution with telephone calls to its
customers for a direct marketing campaign.
BARE ASSOCIATES INTERNATIONAL (BAI)
FAQ Hawaii currently conducts monthly mystery shops among various retail shops throughout
the state of Hawaii for this global firm.
BECKER COMMUNICATIONS
FAQ Hawaii conducted several customer contact campaigns for an international retail chain.
BRACCO DIAGNOSTICS INC.
FAQ Hawaii recruited radiologists from throughout the U.S. attending a convention at the
Waikiki Convention Center in Hawaii for an in-person survey testing an ad concept for a new
medical product to be placed in a medical journal for this Princeton, New Jersey firm.
DALLAS MARKETING GROUP (DMG)
FAQ Hawaii conducted telephone surveys among Hawaii residents about their visits to a
favorite major destination on the mainland for this Texas- based marketing company.
DEPARTMENT OF EDUCATION - SMALLER LEARNING COMMUNITIES
FAQ Hawaii completed over 3,000 telephone surveys among recent high school graduates
and their parents during the winter breaks of 2009, 2010, and 2011.
DOLE PLANTATION
FAQ Hawaii has conducted 400 intercept surveys among visitors to this attraction for 5 years
(2005-2009). The survey asked visitors questions relating to traffic and activities
at the attraction.
FABRIZIO, MCLAUGHLIN & ASSOCIATES, INC.
FAQ Hawaii recently conducted a statewide telephone survey among 700 Hawaii residents for
this Virginia-based international survey and strategic consulting firm.
FARNSWORTH GROUP
FAQ Hawaii conducted telephone surveys among both residents and businesses on three
islands for this Indiana-based marketing research firm.
FIRST HAWAIIAN BANK (FHB)
FAQ Hawaii currently assists Hawaii's largest bank with follow-up phone calls related to a
mail campaigns for several major divisions.
GEAR UP HAWAII
FAQ Hawaii has completed over 2,800 telephone surveys among graduating high school
seniors and parents from 2007-2010 for this federal program whose mission is to
significantly increase the number of low-income students who are prepared to enter and
succeed in post-secondary education. The State of Hawaii's GEAR UP program is a
consortium of partners that include the State of Hawaii Department of Education, the University
of Hawaii's ten-campus system and many community partners.
GENERAL GROWTH PROPERTIES (GGP)
FAQ Hawaii conducted intercept surveys among shoppers of Windward Mall on the island of
Oahu for this national owner and manager of over 200 regional malls.
FAQ Hawaii completed over 500 intercept surveys among shoppers at Pearlridge Mall for San
Diego-based market research firm, Berkey Research, who specializes in shopping center
research.
HAWAII PUBLIC HOUSING AUTHORITY (HPHA)
FAQ Hawaii conducted a statewide Needs Assessment and Gap Analysis for this state
housing agency. FAQ Hawaii conducted over 1,200 CAPI surveys among residents of public
housing sites throughout the state and a web survey among service providers for this major
study.
FAQ Hawaii conducted the homeless point-in-time count for the islands of Maui, Kauai and the
Big Island for 2007.
FAQ Hawaii conducted the 2003 PHDEP Annual Survey, a mail survey among residents of
various housing developments throughout the state of Hawaii on their attitudes about various
aspects of the housing developments.
HAWAII STATE DEPARTMENT OF HEALTH
FAQ Hawaii conducted a telephone survey among 200 parents of students who participated
in a school flu vaccination program.
HAWAIIAN TELCOM
FAQ Hawaii conducted a statewide telephone survey with over 3,000 customers for Hawaii's
largest telephone services provider.
HEALTHY MOTHERS HEALTHY BABIES HAWAII
FAQ Hawaii completed a study conducting in-depth interviews among the constituents of this
local nonprofit agency that is part of a national network of organizations and individuals
committed to improving Hawaii's maternal, child and family health, through collaborative
efforts in public education, advocacy, and collaboration.
HIGH TECHNOLOGY DEVELOPMENT CORPORATION (HTDC-STATE OF
HAWAII)
FAQ Hawaii compiled a comprehensive report on manufacturing companies using current
data from a variety of sources for this state agency that offers a wide variety of business
development programs and services to support Hawaii's growing technology industry.
ICF INTERNATIONAL
FAQ Hawaii was one of several Hawaii and mainland partners with this global professional
services firm that conducted the Hawaii Cruise Industry Study for the Hawaii Tourism Authority.
KAMEHAMEHA SCHOOLS STRATEGIC PLANNING & IMPLEMENTATION
(SPI/RESEARCH & EVALUATION)
FAQ Hawaii has completed or is in the process of completing the following projects for
Kamehameha Schools:
2012 Community-Based Early Childhood Education (CBECE) Survey (data processing);
2011-2012 Extension Education Services (EES) Data Entry Project (data processing, web
survey);
2009-2012 Na Opio Survey (data processing) for the past four years;
2009-2012 Ohana Survey for Public Education Support Division (data processing) for the past
four years;
2007-2012 Pauahi Keiki Scholars program (mail survey) for the past five years;
2012 Kipona Survey (among KS students in scholarship progam);
2011 Na Keiki Survey (data entry and data processing);
2010-2011 Literacy, Instruction and Support Division Student Survey (data processing);
2010 Hana Lima Survey (mail and online survey; focus groups);
2010 Student and Caregiver Survey for Office of Campus Strategies (data processing);
2008 GPA Rubric Analysis (Office of Vice President) (data analysis);
2008 Native Hawaiian Well-Being Hawaii Community Survey (telephone survey among over
5,000 households statewide);
2006 KS Preschool Year-End Family Survey (mail survey);
2006 Hawaiian Cultural Influences in Education Study (mixed-mode mail and web survey
among over 3,000 Native Hawaiian students and parents statewide);
2005-2006 K-Scholars Spring and Summer surveys (mixed mode internet and telephone
survey);
2005 Parent Cultural Practices and Beliefs Survey (data processing over 3,500 surveys);
2004 Hawaiian Community Survey (a statewide telephone survey among 1,925 Native
Hawaiian households collecting information about the educational and developmental
needs among Native Hawaiian children, families and communities)
KAUAI DEPARTMENT OF WATER
FAQ Hawaii completed over 1,300 telephone surveys among the customers of the Kauai
Department of Water of the county of Kauai.
KAUAI PLANNING AND ACTION ALLIANCE (KPAA)
FAQ Hawaii completed the third wave in 2011. FAQ Hawaii conducted the second wave 2008
of an island-wide telephone survey among Kauai residents for this non-profit membership
organization. The original wave survey was conducted in 2006.
KIYOMURA-ISHIMOTO ASSOCIATES (KI)
FAQ Hawaii conducted a telephone survey about family programs and services among
first generation Vietnamese of Santa Clara California for this San Francisco-based
marketing and consulting firm. The survey was translated in their native language and
called by interviewers fluent in Vietnamese and English.
LAPPERT'S HAWAII
FAQ Hawaii conducted monthly mystery shops for the past five years for this Kauai-based
firm's ice cream outlets.
MARKRICH RESEARCH
FAQ Hawaii conducted a statewide telephone survey among the farming and agricultural
community and food manufacturers regarding shipping concerns for this Hawaii-based
research consultancy and for the State of Hawaii Agribusiness Development Corporation.
MARSHALL MARKETING AND COMMUNICATIONS (MM&C)
FAQ Hawaii currently assists this Pennsylvania-based marketing firm with conducting
a yearly tracking telephone survey among residents of various counties in the states of
Georgia, Hawaii, Idaho, Indiana, Kentucky, Maine, Michigan, Nevada, New Mexico, New
Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Vermont,
Washington and Wisconsin.
MAUI LAND AND PINEAPPLE COMPANY (ML&P)
FAQ Hawaii conducted a county-wide survey among residents asking their opinions about
issues facing Maui County.
PACIFIC LIGHTNET (WAVECOM SOLUTIONS)
FAQ Hawaii completed mystery shops for this telecommunications services and products
company of Hawaii.
PROCTER AND GAMBLE (P&G)
FAQ Hawaii recruited Japanese-Americans in Hawaii for focus groups to test perceptions for a
new prescription medication that P&G was about to launch.
REVOLUSUN
FAQ Hawaii recently conducted follow-up phone calls to a mailer for this high-tech solar
energy company.
SOUTHWEST RESEARCH INSTITUTE (SWRI)
FAQ Hawaii currently collects samples from gas stations across the state of Hawaii for this
San Antonio Texas-based research organization.
STANFORD CARR DEVELOPMENT
FAQ Hawaii conducted a resident attitude survey among Kona residents about the Kona
Community Development Plan.
STARWOOD HOTELS
FAQ Hawaii processed the data of self-administered guest surveys among several Maui
properties of this highly respected international hotel chain.
SYNOVATE
For this global market research company, FAQ Hawaii conducted quarterly telephone surveys
among travelers living in Japan for their opinions on a specific aspect of their most recent trip
or upcoming travel for an international hotel chain.
SUBWAY
FAQ Hawaii recruited close to 200 customers at 2 Subway locations to taste a new sandwich
and complete a survey over the telephone about the sandwich.
UNIVERSITY OF HAWAII AT MANOA
FAQ Hawaii completed recruiting over 800 visitors and residents to complete a self-
administered CAPI survey about the ocean and the environment.
URBAN LAND INSTITUTE
FAQ Hawaii conducted a resident attitude telephone survey among 600 Oahu residents.
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