CALL CENTER
FAQ Hawaii has its own call center in downtown Honolulu, equipped with
CATI stations. Our center operates both a day shift for business-to-
business projects and residential calling and an evening shift that
concentrates on public opinion studies. We also call on weekend
days and holidays.
INTERNET ACCESS
FAQ Hawaii's call center is equipped with internet access for clients who
have their own web-based survey programs.
CALL CENTER MANAGEMENT
FAQ Hawaii has a staff of dedicated employees who are required to
operate our call center efficiently. They have demanding jobs and we
are proud of how well the supervisors and interviewers perform their
tasks. Our supervisor to interviewer ratio is 1:10.
INTERVIEWING STAFF
FAQ Hawaii works diligently to recruit and train individuals for our
interviewing staff. We utilize demanding pre-employment screening
criteria and focus on hiring applicants who demonstrate genuine
potential to become successful interviewers. Our callers receive a
competitive, non-commissioned hourly wage. Our callers are
well-versed in the languages and nuances of a multi-ethnic and
multi-cultural Hawaii.
INTERVIEWER TRAINING
All interviewers must complete a comprehensive training program. The
initial orientation session covers the basic requirements and skills
necessary for professional data collection. The session includes
extensive practice calling and individual coaching. Interviewers also
receive daily briefings to address issues specific to current projects.
Our interviewers understand that telephone research is a valid scientific
activity and are trained and prepared to collect reliable, accurate data.
TELEPHONE INTERVIEWING
We are telephone-interviewing professionals. Our core business
centers on collecting accurate, reliable survey data. Quality data
collection is the foundation of all successful research projects. FAQ
Hawaii’s focus is in telephone interviews. Our clients count on us
to provide them with reliable, accurate information they can consistently
depend on from us.
MONITORING
We monitor every interviewer several times during each shift. We
provide employees with immediate feedback concerning their
interviewing techniques. Our interviewers realize that any falsification
of data is grounds for immediate dismissal.
VALIDATION
The standard practice of FAQ Hawaii is to validate 15% of the surveys
for each project we conduct.M
FAQ Hawaii, Inc. Provides superior data collection services for clients doing business in Hawaii in a timely manner and at reasonable prices.
Quality data collection is the foundation of all successful research projects. Our interviewers are well-versed in the languages and nuances of a
multi-ethnic and multi-cultural Hawaii. FAQ Hawaii conducts telephone interviews in all 50 U.S. states plus Guam from its own CATI-equipped
call center. FAQ Hawaii also offers the following data collection services: intercept surveys, executive-level interviews, mystery shops, web-
based surveys and focus group recruiting among Hawaii residents and visitors to Hawaii from the U.S. mainland and Asia.
Hawaii market research companies. Hawaii market research firms. Hawaii market research. Hawaii mystery shops. Hawaii focus groups.
Hawaii political surveys. Hawaii telephone surveys. Maui market research. Kauai market research. Hawaii political surveys.
State of hawaii state of hawaii web site Hawaii focus groups Hawaii market research Hawaii market research companies - marketing research
consultant Hawaii marketing research Hawaii mystery shopping - mystery shopping in Hawaii Hawaii mystery shops - mystery shops Hawaii
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Maui market research focus groups Hawaii - market research focus group market research Hawaii market research companies in Hawaii - top
market research companies marketing research Hawaii political polls Hawaii political surveys Hawaii telephone surveys Hawaii
arket research. Hawaii political surveys.
FAQ Hawaii has its own call center in downtown Honolulu, equipped with
CATI stations. Our center operates both a day shift for business-to-
business projects and residential calling and an evening shift that
concentrates on public opinion studies. We also call on weekend
days and holidays.
INTERNET ACCESS
FAQ Hawaii's call center is equipped with internet access for clients who
have their own web-based survey programs.
CALL CENTER MANAGEMENT
FAQ Hawaii has a staff of dedicated employees who are required to
operate our call center efficiently. They have demanding jobs and we
are proud of how well the supervisors and interviewers perform their
tasks. Our supervisor to interviewer ratio is 1:10.
INTERVIEWING STAFF
FAQ Hawaii works diligently to recruit and train individuals for our
interviewing staff. We utilize demanding pre-employment screening
criteria and focus on hiring applicants who demonstrate genuine
potential to become successful interviewers. Our callers receive a
competitive, non-commissioned hourly wage. Our callers are
well-versed in the languages and nuances of a multi-ethnic and
multi-cultural Hawaii.
INTERVIEWER TRAINING
All interviewers must complete a comprehensive training program. The
initial orientation session covers the basic requirements and skills
necessary for professional data collection. The session includes
extensive practice calling and individual coaching. Interviewers also
receive daily briefings to address issues specific to current projects.
Our interviewers understand that telephone research is a valid scientific
activity and are trained and prepared to collect reliable, accurate data.
TELEPHONE INTERVIEWING
We are telephone-interviewing professionals. Our core business
centers on collecting accurate, reliable survey data. Quality data
collection is the foundation of all successful research projects. FAQ
Hawaii’s focus is in telephone interviews. Our clients count on us
to provide them with reliable, accurate information they can consistently
depend on from us.
MONITORING
We monitor every interviewer several times during each shift. We
provide employees with immediate feedback concerning their
interviewing techniques. Our interviewers realize that any falsification
of data is grounds for immediate dismissal.
VALIDATION
The standard practice of FAQ Hawaii is to validate 15% of the surveys
for each project we conduct.M
FAQ Hawaii, Inc. Provides superior data collection services for clients doing business in Hawaii in a timely manner and at reasonable prices.
Quality data collection is the foundation of all successful research projects. Our interviewers are well-versed in the languages and nuances of a
multi-ethnic and multi-cultural Hawaii. FAQ Hawaii conducts telephone interviews in all 50 U.S. states plus Guam from its own CATI-equipped
call center. FAQ Hawaii also offers the following data collection services: intercept surveys, executive-level interviews, mystery shops, web-
based surveys and focus group recruiting among Hawaii residents and visitors to Hawaii from the U.S. mainland and Asia.
Hawaii market research companies. Hawaii market research firms. Hawaii market research. Hawaii mystery shops. Hawaii focus groups.
Hawaii political surveys. Hawaii telephone surveys. Maui market research. Kauai market research. Hawaii political surveys.
State of hawaii state of hawaii web site Hawaii focus groups Hawaii market research Hawaii market research companies - marketing research
consultant Hawaii marketing research Hawaii mystery shopping - mystery shopping in Hawaii Hawaii mystery shops - mystery shops Hawaii
political surveys Hawaii surveys Hawaii telephone surveys Japanese surveys Hawaii - market research technology Kauai market research
Maui market research focus groups Hawaii - market research focus group market research Hawaii market research companies in Hawaii - top
market research companies marketing research Hawaii political polls Hawaii political surveys Hawaii telephone surveys Hawaii
arket research. Hawaii political surveys.
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